What does Obsedia add to my Shopify store?
Obsedia adds specialist AI sales agents and messaging apps. The agents explain products and answer buying questions. SMS and WhatsApp recover purchases, run campaigns and keep customers informed.
Which product should I start with?
Choose Ecommerce Agent for general product discovery, Supplements Agent for ingredient and format questions, or Cosmetics Agent for beauty expertise. Choose SMS Marketing Hub for European SMS campaigns and WhatsApp Marketing Hub for WhatsApp campaigns and automations using your business identity.
Are the AI agents just scripted chatbots?
No. They use AI and the product information you connect to answer in context, compare relevant options and present product actions. You still control the source knowledge, brand settings and supported scope.
Can an agent sell and support customers around the clock?
The agent can handle supported product, promotion and customer-service questions whenever the storefront is available. Features such as order support depend on the specific agent configuration and the customer-verification flow.
Do I need all five products?
No. Each product is separate. Start with the problem that matters most now, then add another product if you want to cover more of the customer journey.
How does setup work?
Install the chosen Shopify app, connect the required catalog, audience or business account, configure the experience and test it before launch. Each product page explains its own setup.
Where are subscriptions and messaging charges approved?
SMS and WhatsApp subscriptions are approved inside their Shopify apps. Messaging usage is separate from the subscription, and each pricing section explains how its charges work.
Can the experience match my brand?
AI agent settings control tone and storefront appearance. Messaging apps use the messages and approved templates you prepare; WhatsApp uses your own Business account and number.
How is customer information handled?
SMS Marketing Hub has its published Privacy Policy and Terms. Policies for the other apps will be available at their launch. Visit the Privacy page for the available documents and contact details.
Can I get help choosing or setting up a product?
Yes. Use Contact us for product selection, setup questions, plans and billing, or support. Include your store URL and the app name when available.
